Meet the BSR Team
Carl Bolm – President
Carl founded BSR Services in 1984, and today it is St. Louis’ largest locally owned snow and ice management provider. Carl oversees all operational components and strategic processes involved with running the business. He handles various aspects of the company’s success including client relationships, systems performance and operational effectiveness.
Carl is a certified member of the Accredited Snow Contractors Association (ASCA) and a Certified Snow Professional (CSP). He is a member of the Buildings Owners and Managers Association (BOMA), the Entrepreneur Organization (EO), the Institute of Real Estate Management (IREM), and the Snow & Ice Management Association (SIMA).
Colleen Huff – Logistics/Relations Coordinator
Colleen handles ongoing supervision and communication for all team members before, during and after snow storms. She manages team operations in terms of quality assurance and safety, as well as overall training of team members. Colleen also focuses on improving the company’s internal systems through state-of-the-art technology. In addition to being ASM certified, she is a member of BOMA, IREM, and SIMA.
Jackie Kemp – Business Coordinator
Jackie brings nearly 20 years of office management and customer relations’ experience to the company. Her daily activities include site map creation, contract development and serving as a client liaison between the operations team and clients. Jackie is ASCA certified and an Advanced Snow Manager (ASM), as well as a member of BOMA, IREM, and SIMA.
Jeff Kemp – Team Member Relations Manager
Jeff develops team relationships with new and existing members. He recruits and supervises more than 500 team members before, during and after each snow storm to maintain the company’s quality service.
Jaime Huggins – Team Member Coordinator
Jaime works with team member and sub-contractor development. She works on recruiting new personnel and handles all daily correspondence and payments. Jaime also works on team member training and development. Jaime is ASCA certified, as well as a member of BOMA, IREM, and SIMA.
Kyle Giamanco – Utility Coordinator
Kyle manages the company’s pre- and post-winter season’s inventory, as well as coordinates all material and chemical deliveries. This includes handling everything from maintaining snow and ice management to overseeing the company’s warehouse and multiple chemical locations.